The Client Experience (CX) Podcast presents its next episode featuring our host Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). Blake, Steven, and Ryan are client and employee experience innovators and pioneers. They help professional services companies understand and master the science and art of experience.
In this episode, the CX leaders discuss operations, marketing, and business development within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. They discuss how CX touches every aspect of your organization. This is the perfect episode for firm leaders and divisional managers across organizations who want to challenge their culture and implement a CX initiative for their organization.
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Great examples of how CX impacts the entire organization – NOT just marketing and business development.